Properties will be allocated on a first come, first served basis to applicants who are able to provide satisfactory evidence of their ability to meet Coastline’s eligibility criteria subject to the rest of this policy.

Where more than one eligible applicant is ready to proceed with a purchase simultaneously, Coastline will use the Homes England approved order of priority to allocate available properties, in accordance with current Shared Ownership priority banding:

Applicants who are serving military personnel defined as;

• Having completed their basic (phase 1) training and are able to provide evidence that they are one of the following:
  • Regular service personnel (including the Navy, Army and Air Force);
  • Clinical staff (with the exception of doctors and dentists);
  • MOD Police Officers;
  • Uniformed staff in the Defence Fire Service.
• They are ex-Regular service personnel who have served in the Armed Forces for a minimum of six years, and can produce a Discharge Certificate (or similar documentation) as proof, where they apply within two years (24 months) of the date of discharge from service; or
• They are the surviving partners of Regular service personnel who have died in service, and they apply within 2 years (24 months) of the date of being bereaved.

If Coastline has to decide between more than one eligible applicant within the same priority band, it will use the following criteria to reach a decision:

• The home will be allocated on a first come first served basis, with the property being offered to the first applicant who meets all of the eligibility criteria, is able to purchase the share of the home, has passed their financial assessment by Coastlines chosen mortgage advisor with Coastline being in receipt of the applicants application.
• To ensure that a number of applicants are not inconvenienced Coastline will operate a plot to applicant ratio of 1:1 meaning that one application will be allocated to a home from the initial assessment. The home will then become unavailable whilst the applicant proceeds with the full assessment with the advisor. Coastline will maintain a list of applicants that have applied but have been unsuccessful. Applicants will be contacted and offered a chance to proceed in the order that they applied should a property become re-available.
• Houses which have been designed with special features for a particular client group, for example homes designed for wheelchair users, or which are provided for that group as part of the conditions of grant will not be allocated on a first come serve basis.
• The exception to Coastline’s first come, first serve policy is where homes are being delivered with obligations under a section 106 agreement, where priority must go to those with a local connection. In these cases, Coastline will allocate homes based on the provisions set out within the section 106 agreement.